Terms and Conditions
Last Updated: 29/12/2024
Welcome to Verdilyf. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
1.1. Verdilyf is a brand Owned and Managed by JRH Partners LLP a UK-based business specializing in customized and engraved wooden hygiene products.
1.2. These Terms and Conditions govern all interactions between Verdilyf and its customers.
1.3. By placing an order, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.
2. Products and Services
2.1. All Verdilyf products are handcrafted and may have slight variations in size, color, or finish. These differences are inherent to natural materials and not considered defects.
2.2. Customization and engraving requests must be provided accurately at the time of order placement. Verdilyf is not responsible for errors in the information provided by the customer.
3. Pricing and Payments
3.1. All prices on our website are in GBP (£) and exclude VAT, unless stated otherwise.
3.2. Payment is required in full at the time of order placement.
3.3. We accept payment via major credit/debit cards and other secure payment methods as listed on our website.
4. Order Processing and Delivery
4.1. Orders are processed upon successful payment. Customization may require additional processing time.
4.2. Delivery timelines are estimates and may vary due to factors outside our control, such as courier delays.
4.3. Customers are responsible for providing accurate shipping information. Verdilyf is not liable for delivery issues arising from incorrect details provided by the customer.
5. Returns and Refunds
5.1. Due to the customized and hygiene-related nature of our products, returns are not accepted unless the item is damaged or defective.
5.2. Claims for defective or damaged products must be made within 14 days of receipt, accompanied by photographic evidence.
5.3. Refunds or replacements for approved claims will be processed promptly.
For detailed information, refer to our Return and Refund Policy.
6. Cancellations
6.1. Orders may be canceled within 24 hours of placement. After this period, cancellations may not be possible as customization work will have begun.
7. Intellectual Property
7.1. All content on the Verdilyf website, including images, text, and designs, is protected by copyright and trademark laws.
7.2. Unauthorized use or reproduction of our content is strictly prohibited.
8. Limitation of Liability
8.1. Verdilyf is not liable for indirect, incidental, or consequential damages arising from the use of our products.
8.2. Our total liability for any claim shall not exceed the purchase price of the product in question.
9. Privacy Policy
9.1. We value your privacy. Any personal information collected is used solely for order processing and improving our services.
9.2. For more details, please review our Privacy Policy.
10. Governing Law and Dispute Resolution
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Amendments to Terms and Conditions
11.1. Verdilyf reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
11.2. Continued use of our services constitutes acceptance of the updated Terms.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please get in touch with us at:
Email: hello@verdilyf.co.uk